New Case Studies from Fujitsu and Herman Miller

Two new Case Studies portraying how Fujitsu and Herman Miller enhanced their corporate process knowledge deployment are now available. They provide interesting details about the Top Management vision and the business requirements related to their Process Management roadmaps. It presents how Fujitsu and Herman Miller extended their DEM model beyond the Baan users to all employees, and how they achieved a unified Process Management infrastructure across the organization by the use of a single and consistent modeling environment. Jim Gray, who led the modeling effort and is now directing the Business Continuity Program for Fujitsu, adds: "Our strategy recognized that the strength of Fujitsu Transaction Solutions lies in its knowledge base and, therefore, the supply chain that delivers business knowledge to our employees is central to our success. In today's business and technology environment, this is intimately tied to a company's Web strategy as it involves the sharing of assets among employees, departments, and other companies. The EZ-Process suite of products is becoming an integral part of that strategy because DynaFlow provides the needed functionality and a responsive service team."

Interested in getting the latest status on Baan DEM / Workflow Management solutions for Baan, and see how companies such as Fujitsu, Herman Miller, Solar Turbines have maximized DEM/Workflow? Don't miss the following BWU sessions:

◘ "DEM Authorizations, Gain or pain...?"
Session #3 (October 9 - 10:30 AM)

◘ "Baan DEM, to document, optimize and automate your business processes, and much more"
Session #4 (October9 - 1:00 PM)

◘ "How Web-based Process Management is helping us at Fujitsu"
Session #7 (October 10 - 9:30 AM).

As a gift to have chosen one of these sessions, each attendee will be giving a copy of the DEM Resources library CD (2003 version), including a copy of EZ-Modeler, the only Stand-alone Process Editor (compliant with both Baan DEM IV and ERP-5) on the market.

Fall Workshop Website

KPMG research has established that up to 27% of the working time of any typical office worker is spent in sorting and archiving information and that on average 13% of information inquiries does not provide the expected/required results. This bleak reality is exactly what EZ-Publisher is addressing with its corporate-wide knowledge storage & retrieval infrastructure. Structured around the processes that drive your organization, and providing innovative integrations between Processes/Document/Employee-role, EZ-Publisher customers observe significant reductions of non-productive time and errors caused by missing information. To demonstrate how significant the time and cost savings are, below is a typical scenario applicable to several organizations:

• Number of office employees: 200
• Number of working days per year: 240
• Number of working hours per day: 8
• Yearly costs per employee: $50.000

DynaFlow Europe: Exhibitor and Sponsor at BWU-NL Themeday

Very active in the Baan community in the Benelux region, the Dutch chapter of the Baan World User organization (BWU-NL) presented another successful Themeday on September 10th, 2003. Both the Engineering Controls and the Dynamic Enterprise Modeling (DEM) were showcased as the themes of the day.

To cater to the DEM and related Workflow Management topics, DynaFlow, as Exhibitor & Sponsor, presented its EZ-Process Suite. Long time partner with Baan, DynaFlow is the main global provider of Total Process Management products and services. All attendees were glad to receive the DEM Resources CD containing the most comprehensive library of Baan DEM documentation, and also a copy of EZ-Modeler, a Stand-alone Process Editor, compliant with Baan DEM IV and ERP-5.

Click here for some pictures of the event

Click here to request your copy of EZ-Modeler

As it is true that Workflow Management is focused on process automation, this automation can only be possible if real-time communication between employees, associates and partners exists. And EZ-Workflow makes no exception. As a true Workflow system, EZ-Workflow is capable of initiating, controlling and monitoring structured business processes. However, daily operations don't always fit into the structured processes and often requires flexible and efficient communication channels to handle ad-hoc requests and information exchanges. To address these requirements, the EZ-Workflow Flow Messaging function provides several communication modes:

a) Flow Messaging allows Workflow executors to exchange messages similar to emails (asynchronous communication). As these are kept in the EZ-Workflow archives, the audit trail is then more complete.

b) Flow Messaging allows Workflow executors to attach messages to any process instance (e.g. a sales order). Additional to step notes also possible, these messages truly integrates the actual transaction with execution notes/warnings that are important to take into consideration while executing the process.

c) For quick inquiries & validations, Flow Messaging also supports Instant Messaging (similar to MSN Messenger online chat) for truly real-time ad-hoc information exchange.

Benefits

• Several ad-hoc communication levels allows employees to select the one that best fit the situation
• Instant messages replacing phone calls, leading to lower phone bills for multi-sites organizations
• Messages are attached to the process instance, enhancing process monitoring and auditing

Busy in budget planning? Take advantage of the Year-end DynaFlow discounts

Most companies are preparing budgets for the year 2004. If you're doing so, then we advise you to take advantage of DynaFlow year-end discounts. Purchase in 2003 but pay only in 2004.

Subscribe here if you want to be informed about the Year-end DynaFlow discounts.

Customer Quote

"We now have an enterprise-wide process documentation tool that we use to integrate DEM process definition, ISO instructions and training manuals, thus enabling Herman Miller to develop and deploy effectively process improvements across the organization. In addition, EZ-Publisher has enabled us to further expand our use of iBaan DEM by documenting business processes for non-Baan departments/users, as the web-enabled diagrams are now available to all our Intranet employees."

Don Morren, DEM Manager
Herman Miller